Online Security
Privacy policy
This Privacy Policy shall apply to the applications published in the Apple App Store by Online Security and that are accessible from mobile devices and personal computers (the "App"), and the use of the websites controlled by Online Security in general (the "Website"; App, and Website together the "Services").
1. General
Regarding the Services: Online Security("Online Security LTD", "we", "us" or
"our") is the Data Controller within the meaning of the General Data Protection
Regulation ("GDPR").
This privacy policy shall inform you on how we collect, process and use ("Use")
personal data in connection with the Services.
2. Data we collect, process and use
2.1 In general, you can use the Services without providing any personal
information such as e.g. your name, email address, postal address, telephone
number, financial information (all such information concerning the personal or
material circumstances of an identified or identifiable individual data subject
together "Personal Data"). Therefore, if you do not provide us directly with
Personal Data in another way or actively consent to the Use by us of certain
Personal Data, we, in general, do not Use your data with the exception of the
following:
2.1.1 Regarding the Website: your browser transfers certain data so that it can
access the Website, namely: the IP address, the date and time of the request, the
browser type, the operating system, the language and version of the browser
software.
2.1.2 Regarding the App: certain data is transmitted by your mobile device: namely
your IP address, the periods of time in which you use the App and the type of
device you use (e.g. IPhone, IPad), as well as events within the application
recorded with Amplitude analytics in order to give us the possibility to
continuously improve the App.
2.1.3 Regarding the App: in certain cases, such as downloading and installing a
free trial of a paid App, we ask you to enter a valid email address to begin your
free trial.
2.1.4 Regarding the App: certain apps allow you to send documents via Fax. In
order for this functionality to work we need to record a fax number and the
document intended for transfer. Once the document is sent, the fax number along
with the document will be removed after 30 days.
2.1.5 Regarding the email: we save a record of communication including attachments
and information you voluntary decide to share with us for troubleshooting purposes
whenever you communicate with our support team.
2.1.6 Email messages sent by us via third-party services like MailChimp or
CampaignMonitor may contain tracking pixel which helps us collect statistics on
delivery and opening rates of our correspondence. These pixels do not provide us
with any additional personal data about you or your behavior online. You can
disable image rendering in your email client which will deactivate this feature,
however you will be unable to see any images within other received emails. The
legal basis for the processing of the data described above in section 2.1.1
through 2.1.6 (to the extent such data is to be considered Personal Data) is Art.
6 (1) sentence 1 lit. f GDPR (legitimate interests; regarding section 2.1.1 the
legitimate interests to Use such data arises from the fact that without such data
the Website cannot be accessed by our customers and/or other users; regarding
section 2.1.2 the legitimate interests to Use such data is that we have an
interest to continuously improve the App; regarding section 2.1.3 the legitimate
reason is that we need to inform you about the end of your free trial; regarding
section 2.1.4 the legitimate reason is that we need the information to follow your
instructions and send a fax on your behalf; regarding section 2.1.5 the legitimate
reason is that we need the information to provide you with the support you
requested).
2.2 Only in cases in which you have given us prior consent we also use your
Personal Data for other purposes but only to the extent needed in each specific
case. The legal basis for the processing of the data described in this section 2.2
is Art. 6 (1) sentence 1 lit. a GDPR (consent).
2.3 We may disclose Personal Data to third parties where such disclosure is
required by law (for example, upon request of a court or of law enforcement
authorities). The legal basis for the processing of the data described in this
section 2.3 is Art. 6 (1) sentence 1 lit. c GDPR (legal obligation).
2.4 We may also Use certain data as set forth in section 3 below.
3. Online Securitycookies policy
3.1 Online Securitywebsites use cookies to personalize your experience on our
sites. Cookies tell us which parts of our websites people have visited, help us
measure the performance of ads, and give us insights into user behavior so we can
improve our communications and products.
You can disable cookies anytime in your web browser. Here is how it works in
Google Chrome and Safari browsers:
Chrome: Go to the Settings in the Chrome menu (Chrome toolbar) -> Scroll down the
page and click Advanced -> In the "Privacy" section, click the Content settings ->
Click "Cookies" and change anything desired.
Safari: Go to Preferences. -> Click the Privacy tab. ->Choose to Block all
cookies.
For other browsers, please check the documentation your provider provides.
Online Securitycookies don't collect information that personally identify you.
Also, other sites or companies won't be able to track you through our cookies.
When you disable cookies, our website can no longer provide you with the best user
experience and you miss the opportunity to get more personalized information, such
as displaying information in your language or displaying prices in your currency.
COOKIES: USE OF (FURTHER ANALYZING) TOOLS Cookies are stored on your computer when
using the Website. Cookies are small text files that are stored on your hard disk
of the computer with which you visit a website and which are allocated to your
browser and through which certain information is submitted to the cookies user
that sets the cookie (in this case us). Cookies serve to make the website offering
more user-friendly and effective overall.
The Website uses cookies to the following extent: Transient / Session cookies,
Persistent / Setting cookies, Analysis cookies
Transient cookies are automatically deleted when you close your browser. This
includes in particular the session cookies. These store a so-called session ID,
which identify user session in the browser. Session cookies are deleted when you
log out or close your browser.
Persistent cookies help the Website remember your information and settings when
you visit them in the future. They are automatically deleted after a specified
period, which may differ depending on the cookie. We also use cookies on our
website which enable an analysis of the user's surfing behavior.
3.2 The Website uses Google Analytics, a web analytics service provided by Google,
Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on
your computer, to help analyze how you use the Website. The information generated
by the cookie about your use of the Website will normally be transmitted to and
stored by Google on servers in the United States. Because IP-anonymization is
activated on the Website, your IP address will be truncated within the area of
member states of the European Union or within other contracting states to the
Agreement on the European Economic Area. Only in exceptional cases the whole IP
address will be first transferred to a Google server in the USA and truncated
there. Google will use this information on behalf of Online Securityfor the
purpose of evaluating your use of the Website, compiling reports on Website
activity and providing other services for Online Securityrelating to website
activity and internet usage.
The IP address that your browser transfers within the scope of Google Analytics
will not be associated with any other data held by Google.
You may refuse the use of cookies by selecting the appropriate settings in your
browser, however please note that if you do so you may not be able to use all
functions of the Website. You can also opt-out from the storage by Google of the
data that is created by the cookie and is related to the use of the Website
(including your IP address) and the processing of such data by Google by
downloading and installing the Google Analytics opt-out Browser add-on available
under this.
As an alternative to the browser add-on or within browsers on mobile devices, you
can click this link in order to opt-out from being tracked by Google Analytics
within this Website in the future (this opt-out option applies only for the
browser in which you set it and with regard to the Website). In this case an
opt-out cookie is put on your device. In case you delete your cookies, you will
have to use the aforementioned link again.
For further information on Google Analytics please refer to: Google Analytic Terms
of Service Language Index , Safeguarding your data , Privacy Policy
3.3 In order to better understand general usage patters for our Product, we use a
third-party tool of Appsflyer, 100 1st Street, 25th floor San Francisco,
California 94105, United States., called Appsflyer (see here). Appsflyer is an
analytics software tool, which helps us improve our Service by providing
statistical patterns of our product use. This tool does not provide us with any
additional personal data about you or your behavior online.
3.4 Our Apps use Facebook SDK of Facebook 1 Hacker Way, Menlo Park (, ) to analyze
sources of app installations and how you use the app. Facebook SDK and Analytics
is a service which helps us to improve ours Service by better understanding
general app usage patterns.
3.5 If you decide to deactivate (some of) the cookies and tools described above,
please note that certain features and functionalities of the Services might not
work or might not be accessible to you.
3.6 The legal basis for the processing of the data described in this section 3 (to
the extent such data is to be considered Personal Data) is Art. 6 (1) sentence 1
lit. f GDPR (legitimate interests; the legitimate interests to Use such data is
that we use and analyze the respective data to improve our Services, such as by
gaining a better understanding of your interests and requirements regarding our
Services and to help personalize your user experience).
4. Technical implementation of the services by subcontractors
We partly use service providers who process Personal Data on behalf of us to operate the technical platform for the Services (for example, the documents that you scan and send via the App are processed by a third party fax service provider (whereas the respective servers are exclusively situated in EU member states)). These service providers process the data exclusively according to our instructions (order processing). The legal basis for the data processing described in this section 4 is Art. 6 (1) sentence 1 lit. b GDPR (performance of contract and pre-contractual measures) and Art. 28 GDPR (order processing).
5. Duration of storage of personal data
Unless no shorter storage period is indicated in this privacy policy, we, in general, store Personal Data as long (i) as required for the provision of the Services to you, and/or (ii) as it is necessary with regard to the contractual relationship with you, thereafter only if and to the extent that we are obliged to do so by mandatory statutory retention obligations. If we no longer require the respective Personal Data for the purposes described above, such Personal Data will only be stored during the respective legal retention period and not processed for other purposes.
6. Your rights
You have the right to request information from us at any time about your Personal
Data stored by us. If the legal requirements are met, you also have rights
vis-à-vis us to request from us access to and rectification or erasure or
restriction of processing concerning your Personal Data or to object the
processing of your Personal Data as well as the right to receive your Personal
Data provided to us in a structured, established and machine-readable format from
us (you can transfer this data to other parties or have it transferred; data
portability).
If you have given your consent to the use of personal data, you can revoke such
consent at any time (for the future).
If you believe that the processing of your Personal Data by us is in breach of the
applicable data protection laws, you can issue a complaint with the competent
supervisory authority for data protection.
7. Contact
You can contact us (e.g. if you have any questions about data protection regarding
narcis@online-security.uk (including regarding the assertion of your rights
further explained in section 6 above)), for example, via the address indicated
above in section 1 or via the following emails: or (Online SecurityData Protection
Officer), or at our GDPR Representative Office at the following address:
Online Security, Arch. Makariou III, 155, PROTEAS HOUSE, 2nd floor, Flat/Office
202, 3026, Limassol, Cyprus
8. Keeping your personal data secure
We have taken extensive technical and operational precautions to protect the Personal Data retained by us against unauthorized access and misuse. Our security procedures are revised regularly and adapted to reflect technological progress.
© Copyright 2023 Online Security All Rights Reserved.