You can contact us through: support@online-security.uk

Email: feel free to email us at support@online-security.uk

However you connect, we’re ready to give you support 24/7.

Contact Us

• Download the Online Security App from the App Store.
• Open the app and follow the on-screen instructions to set up your account.
• The Online Security App is now ready to use.

• If you have removed the Security App from your iPhone, download it again from the App Store.
• Once downloaded, open the app and login with your previously registered account.
• If you have trouble reinstalling the app, contact our support team for assistance..

You can create your account while subscribing in the Online Security App. Wherever you create an account, the instructions are pretty much the same: Read our Privacy Policy and EULA, then click Next if you’re happy

Online Security App’s personalization service helps us provide recommendations tailored to your individual digital security concerns around six key areas:

• Identity
• Browsing
• Device
• Network
• Data
• Identity protection area

Each time we ask you about your concerns, you set up protection around each of these areas based on your individual needs.

A data breach occurs when any password you use to log in to your online accounts becomes publicly available. This might be a password to your account for a social media website like Facebook, a password to your email inbox, or any other online accounts you use.

If someone else gets hold of these personal credentials leaked in a data breach, they can then use your online accounts to impersonate you, potentially resulting in identity theft. Online Security App is here to help you spot and fix these data breaches.

1. Select the Identity area on your dashboard

2. Add your email address if you haven’t done it yet. Enter your email address and hit Add email Wait until we scan your email for data leaks

3. Click Done if no data leaks have been detected.

If your email was found in a data breach, here are some steps you should take to resolve this.

Change your leaked passwords by clicking the Open Website button from the breach list Once you changed your password, hit the Mark as fixed button next to the breach

The Combo List is a massive database of email addresses and password pairs illegally obtained from various online systems. You won’t be able to see or open them but you can check if your password was breached by clicking Show details. If your address and password do show up on a Combo List collection, we recommend you change the password associated with your email inbox.

There’s no limit. You can add as many email accounts as you wish and we’ll monitor them all for security breaches.

Once you add and verify your email, Online Security App will automatically monitor it to make sure your credentials don’t appear in a data breach.

Sure, you can monitor as many emails as you want.

We monitor massive amounts of data breach sources on the dark web as well as open sources to find the latest data breaches. Data breach info can include passwords for your online accounts.

Once you add your email address to Online Security App. we’ll compare it with all the other addresses to appear when the data breach occurred. This helps us understand if your identity has been compromised.

• Open the Identity area from Online Security App dashboard
• Click Online accounts and select Data breach monitor
• Select the email you’d like to remove
• Click the trash bin icon in the top-right corner of the screen
• Click Remove to confirm, then hit Done
• Browsing protection area

Virtual Private Network (VPN) works like a wall between you and your internet provider. It secures your connection and masks your online location so you browse the web privately and anonymously. Many Online Security App areas include VPN so your data stays secure.

1. Open the Online Security App app: click Finder in your Dock panel, open the Applications folder on the left sidebar and double-click on the Online Security App icon

2. From the Online Security App dashboard, go to Browsing > Browsing location > Location restrictions. You'll see the window with a secure connection status.

3. Click the Connect or Disconnect button at the bottom of the screen

Chances are some websites and services may not be accessible if the VPN is on. For instance, users from different countries may see different prices on the same website. These types of techniques are known as 'dynamic pricing'. As a result, many streaming services and online shops have extra protections in place against VPN services. They can detect your VPN and block the web page until you turn it off.

We install anti-malware when setting Online Security App up. When it’s on, it protects your devices, files, browsing activity and your online banking accounts from cybercriminals. We’ll automatically block malicious apps from harming your files and monitor for unauthorized app access.

Even more importantly, Online Security App protects you from malware, viruses and adware in real time. So you’ll stay secure when downloading anything, installing a new app, or shopping online.

You’ll need a subscription to use Online Security App. This way, you can use Online Security App on your Mac, iPhone.

Just use your Online Security App account - head to App Store -> Account -> Subscriptions. Here you'll find details of your subscription coverage, next billing date, as well as the number of devices your plan covers.

We have integrated a friendly human service into the app. This means you can ask any security-related questions 24/7 to our dedicated support team. If you have queries about our features, settings, or anything concerning your security, then we’re here for you. Our security experts can even assist you via remote connection. It's your human right to stay private and secure online. We want to make sure you can.

You can contact us through: support@online-security.uk

Email: feel free to email us at support@online-security.uk

However you connect, we’re ready to give you support 24/7.

We are Online Security. We protect your digital life. We’ll safeguard you against online threats, money loss, personal information and online identity breaches. Our 600+ security experts work along with an intuitive Online Security app and are ready to help you 24/7. Online Security App provides a personalized experience by providing recommendations and actions based on your needs and individual security profile. Together, we can connect safely and live freely.

Before you do, we’d appreciate it if you contacted us to see if there’s anything we can do to help.

But, if you’re sure you want to uninstall Online Security App from your iPhone, it’s simple:

• Touch and hold the Online Security App on the Home screen
• Tap Edit Home Screen. Your apps will begin to jiggle
• Tap the X in the top-left corner of the Online Security App icon, then tap Delete
• Tap Done (on Phone X and later models) or press the Home button (other models)